FAQ’s

FAQ's

What is your shipping process?

We currently batch post every Tuesday via Royal Mail First Class Signed For.

UK Mainland and Northern Ireland

The vast majority of orders to the UK Mainland and Northern Ireland arrive by Thursday.

Republic of Ireland

You can expect to receive your order by Saturday.

EU

Delivery times are on a per country basis.

My order hasn’t arrived. What should I do?

If your box hasn’t arrived within the time stated above, please contact us by clicking HERE.

How should I store my bakes?

If you’re not planning on consuming your bakes on the day that you receive them then please store them in the freezer (for up to 3 months) to prevent spoilage . As we don’t add preservatives to our recipes you may find that bakes stored out of the freezer spoil quicker than common store bought items. (Note: Freezing will not affect the flavour).

Does my order come with nutritional information?

Yes! Each one of the bakes that you order has its own individual nutritional/ingredient label attached.

I’m allergic to nuts, can I order?

Unfortunately, at this time we do not offer, nor can we guarantee nut free bakes.

Has your Kitchen been inspected by Environmental Health?

Yes! We have been fully inspected by our local council and have a 5* rating.

How big are the bakes?

Our bakes measure just over 2.5 inch square. Many of our customers cut them in half and freeze them.

Any other questions?

If you have any further questions or comments, please contact us directly here.